How healthcare networks communicate with their members has become a critical part of their overall “star rating” and competitive advantage. That’s because consumers demand choices in how they access and receive health information, make appointments, order prescriptions, and communicate with their physicians and specialists. In our modern omni-channel world, where content can be accessed from … Read more
Month: April 2020
A large and busy healthcare company who operates nine hospitals, a statewide health plan and a growing multi-specialty medical group was struggling to keep up with the worldwide pandemic. With all their services combined, the company serves more than 470,000 members statewide and employs more than 11,000 employees – including more than 900 providers and … Read more